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Thank you for visiting our website.

Unfortunately and with much regret, we are no longer selling the PelvicToner, which has been withdrawn from sale. This was a difficult decision for us, but changes in the marketplace over recent years have left us with no alternative. Consequently, we are no longer able to support our #GetPelvicFit campaign and have had to close the website. Thank you for your past support.

If you have any questions, please email customerservice@ptdirect.uk and we will get back to you as soon as we can.

If you would like to return your PelvicToner, please see below.

Kind regards

PT Direct Ltd


We offer a 30-day money back customer satisfaction guarantee in addition to your right to return.

30-day money back customer satisfaction guarantee

If you are not happy with your PelvicToner, just return it to us within 30 days of purchase and we will refund the price that you paid for the PelvicToner.

This money back guarantee is effective whether or not the seal has been broken and / or the product has been used. It is provided in addition to your right to return, which is set out in our Terms of Sale and summarised below for your convenience. It covers the PelvicToner only and does not extend to any other items.

How to return your PelvicToner

Returns should be sent to:


PT Direct Limited
Coopers Farm
Bristol BS35 1LG

You will need to pay the costs of returning your purchase.


In addition to the satisfaction guarantee above, the Consumer Protection (Distance Selling) Regulations 2000 gives you the right to cancel an order within seven days of receipt. You must notify us IN WRITING by letter, fax or email, and you must return the goods unopened (the seal around the device must be intact), unused and at your own expense. We will then refund, within 30 days.

Faulty Goods

If the product you purchase from PT Direct Ltd is faulty then you should notify us in writing immediately to arrange a replacement or refund. PT Direct Ltd will apply manufacturers' warranties where appropriate. Your legal rights are governed by the Sale of Goods Act 1979, Supply of Goods and Services Act 1982, Sale and Supply of Goods Act 1994 and The Sale and Supply of Goods to Consumers Regulations 2002.